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Susana Piriz Viajes

Lufthansa City Center

Telephone: +54 341 / 4259514
Fax:
+54 341 / 4259514
Email:
consultas@susanapiriz.com.ar

Cordoba 1452 Piso 4 Oficina D,
2000 Rosario
Argentina

GENERAL CONTRACTING CONDITIONS
SUSANA PIRIZ VIAJES 


1.- THE PRICES INCLUDE
Air, land and river passages according to the attached program. Transfers to and from airports, terminals and hotels when indicated. Lodging in the hotels mentioned in the itinerary or others of equal or greater category, occupying rooms with private bathroom according to the chosen rate and taxes. The hotel accommodation is computed from 3:00 pm and ends at 12:00 noon on the day it ends, regardless of the arrival and departure time and the full or fractional use thereof. Meal regime as indicated in each opportunity, with fixed and equal menu for all participants of the tour. Visits and excursions that are mentioned.

2.- SERVICES AND OTHER ITEMS NOT INCLUDED
A.-Extras in general, such as drinks, laundry, tips, boarding fees, service taxes, VAT and other current taxes and / or future any service that is not expressly indicated in the service order issued by SUSANA PIRIZ TRAVEL AND TOURISM (Leg DNT 6305).
B.- Stays, meals and / or additional expenses or damages caused by cancellations, delays in departures or arrivals of means of transport, or for unforeseen reasons outside the company.
C.- Food en route, except those that were expressly included in the programs.
D.- Expenses and interest on credit operations.

3.- LIMITATIONS ON THE RIGHT OF PERMANENCE
The company reserves the right to abandon the tour at any time of the same passenger whose behavior, way of acting, health or other serious reasons in the opinion of the company cause danger or cause inconvenience to other travelers or may spoil the success of the trip or the normal development of the trip

4.- DOCUMENTATION
For travel abroad, the validity of the passport must be taken into account. The same can not have a maturity less than 6 months to the date of return of the trip. It is necessary to comply with the legislation in force in each case.
It is the exclusive responsibility of the passengers to have the personal documentation required to leave the country and those required by the authorities of each of the countries to visit.

5.- SEATS IN THE PLANE
Passengers may require their seat preference on the plane. The operator only informs the airline of the requested location but does not have any responsibility if the same does not coincide with the request.

6.- CANCELLATION
A.- In the event of withdrawal of credit operations, the amounts paid for reports, administrative expenses, stamping and interest will not be reimbursed.
B.- In the case of withdrawal that affects services contracted in firm with the agency, the reimbursement thereof will be subject to the contractual conditions under which the companies provide their services, respectively.
C.- In all cases of reimbursements, the agency may retain the price in the expenses incurred plus the commission of 10% of the services contracted with third parties.
D.- In case of partial or total refund of the services paid, they will be made in pesos applying the official exchange rate of the day of the original payment.
E.- In case of cancellation, the user must request AFIP payment according to AFIP resolution 3550.

7.- RESPONSIBILITY
A.- SUSANA PIRIZ VIAJES Y TURISMO expressly declares that they act as intermediaries in the reservation or contracting of the different services linked to and included in the respective tour or reservation of services: hotels, restaurants, means of transport, or other providers. Nevertheless, the responsibilities of the company, whether it intervenes as an organizer or intermediary of travel will be determined in accordance with the provisions contained in the International Convention Relating to the Travel Contract approved by Law No. 19,918.
B.- SUSANA PIRIZ VIAJES Y TURISMO is not responsible for the events that occur due to acts of God or force majeure, political problems, terrorism, weather events or acts of nature that occur before or during the development of the tour that prevent, delay or in any way hinder the total or partial execution of the benefits shared with the company, in accordance with the provisions of the civil code.

8.- ALTERATIONS OR MODIFICATIONS
A.- The company reserves the right, for technical or operational reasons, to totally or partially alter the daily order and / or services that make up the tour, before or during the execution of the same.
B.- Unless expressly stated otherwise, the stipulated hotels may be combined by others of equal or greater category within the same urban nucleus without any charge for the passenger. Regarding these variations, the passenger will not be entitled to any compensation.
C.- Once the trip has begun, the suspension, modification or interruption of the services by the passenger for personal reasons, of any kind, will not give rise to any claim, refund or any refund.

9.- ARBITRATION CLAUSE
Any issue arising from the celebration, performance, breach, extension or termination of this contract, may be submitted by the parties to the decision of the Arbitration Court of the Association of Travel Agents and Tourism and / or Arbitration Courts work in their regional. In case of submission of said jurisdiction, the contracting parties are subject and accepted as accepted, all the conditions established by the Rules of the Arbitral Tribunal.

10.- RULES OF APPLICATION
This contract and in its provision of services, will be governed exclusively by these general conditions, by Law No. 18,829 and its regulations and by the Brussels Convention approved by Law No. 19,918. These general conditions together with the remaining documentation that is delivered to the passengers make up the Travel Contract. The simple fact of registration to participate in this trip implies full compliance with each and every one of the stipulated conditions.